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Featured Mass Spectrometer Upgrade Products

Windows 7 Chemstation Upgrades

windows 7 chemstation upgrades

5973 Chemstation Upgrades

5973 Lan Upgrade

Mass Hunter Upgrades

Thermo and Agilent LCMS ESI Interface

CSS Analytical has many products to help your Agilent, HP & Hewlett-Packard GC and LC Mass Spec Instrument run newer, better, faster and able to last for many years to come. Check out our entire list of mass spectrometer upgrade products

Troubleshooting the HP 5971 and HP 5972 Electronics (Part 5 of 5), Top Board

Top Board - is physically mounted to the top stainless steel manifold plate and is primarily responsible for the RF power generation and peak control, peak width and peak location.  The  Top Board seems to be the most fragile board of the hp 5971 msd and hp 5972 msd.  Non-existing or inconsistent peaks are the main clues to a bad top board.  While RF power generation and control is a complicated engineering application, it is a board that can be relatively easy to repair.  Send it to us and we'll troubleshoot it and repiar (or replace) it for you.

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Activate SICL Error - The Horror!

The Horror of it all!   Customers call when they get this error and exclaim all manner of frustration.  They've often spent several days trying to recover from this error - including re-booting, deleting and reloading the software, re-configuration of the instrument.  Violence is often part of the equation and sometimes I think drinking is also involved.  This particular error is very harsh and very un-forgiving.   In fact, the only way to recover from this insidious error is to reboot your PC!  Sometimes you even have to pull the plug.  Yikes!

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Customer Support

Technical Support Options

CSS Analytical handles a large volume of calls for support on HP and Agilent GC/MS systems. As support for these older systems is getting harder to find we continue to lead the field in support for these older Mass Spectrometers.  Click here for a list of our support options.

mass spec technical blog

In order to bring all our years of Mass Spectrometer technical experience to our customers, we have started a technology blog. Click here for troubleshooting tips and techniques.  Visit  this valuable resource often.